FAQs for Payment
FAQs for Payment
What do I do if the system shows payment error after I paid?
If you have paid successfully but Hookaa shows payment failure, you can contact our online customer service and provide the relevant transaction details. We will verify it for you.
Common reasons of payment failure
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If you have entered the wrong information when paying, then payment may be declined.
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If payment is declined due to the browser issue, please clear the Cookies and retry. If it is still not working, please use other browser.
Can I pay by international credit card?
Yes, you can pay with international credit card.